Water Department

Please follow the Townsend Water Department on Facebook for up to date notifications. 

Meeting recordings as of August 15, 2022 can now be viewed on our YouTube page

Payments can be made online here
We are not affiliated with DOXO payments

Payments are also accepted at Treasurer/Collector's Office
Memorial Town Hall 272 Main. St. Townsend

The Townsend Water Department is responsible to provide its customers with an adequate supply of safe, high quality drinking water at a sufficient pressure for domestic, commercial, industrial, and fire protection use. The Water Department further recognizes the importance of its responsibility to protect and maintain its sources in order to allow continued and sustainable social and economic growth and well being of the Town of Townsend and its citizens.

We are required to follow strict comprehensive laws that regulate the amount of water withdrawn from both surface and groundwater supplies and  to protect the quality of water in the United States. These laws are known as The Safe Drinking Water Act (SDWA) and The Water Management Act (WMA).

Staff Contacts




Brenda Boudreau Office Manager 978-597-2212
David Vigeant Water Superintendent 978-597-2212
Jessica Worthley Accounts Manager 978-597-2212

Contact Info

Hours of Operation:

Monday - Friday:
9:00am to 3:00pm


Monday - Friday:
7:00am to 3:30pm


(978) 597-2212

After Hours Phone:

(978) 597-6214 (Police, Fire, EMS Dispatch)

Emergency Numbers:
(978) 597-6214 (Police, Fire, EMS Dispatch)


540 Main Street
West Townsend, MA 01474
United States

See map: Google Maps

Meetings - When: Second Monday of the month

Meetings - Where: 540 Main Street

Meetings - Time: 7:00 PM